Galaxy Buds3

[Natasja2311]

Hi,

Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. 
In Settings i dont have the options Media shared by Bluetooth. I tried different setting on my phone, in spotify and wearables. 
Does someone have an solution?

Thank you.

Natasja

[OscarDC]

Hey @Natasja2311,

Thank you for reaching out to the Community and welcome.

Just to be on the same page, are the buds working properly with other streaming apps? You can test it with Youtube or another streaming service to see if the issue persists.

If it doesn't happen with a different app, we'd recommend performing a clean reinstall of the Spotify app by following the steps in this article. This is often an overlooked step, but it can be helpful in getting rid of any cache that might be causing trouble. 

If the issue persists, would you mind trying with different earphones to see if it makes any difference? If you don't have other ones available, you can borrow them from a friend or a family member to test it out.

We'll be waiting for your response.