Go to song radio leads to nothing

[maviveloso]

Hi everyone

I've been searching about it but couldn't find anything that answers my question or help solve it.

Why when I click "go to song radio" of a specific artist  it seems nothing is there.

Wanted to know if there's something that's needed to be done to activate it?

Kind regards

Mavi

[Novy]

Hey there @maviveloso,

Thanks for reaching out here in the Community 🙂

Would you mind letting us know if this is happening across all platforms, or only on mobile? 

Also, could you send over the link to the artist profile to see if we can replicate this from our end? 

We'll be on the lookout for your reply.

[maviveloso]

Hi @Novy, Thank you very much for the reply!
I believe this situation is happening across all platforms. I've tried in a macbook, smartphone, iPhone and iMac.

Here's the artist profile:
https://open.spotify.com/artist/432lZCJWACeAeV5dBJqI4I?si=NbZ1OCQlRxuWOZkIU6LsFA&utm_source=copy-lin...

Looking forward to hearing more from you.
Mavi

[Kiril]

Hey there @maviveloso,

Thanks for your quick response and the link 🙂

We too, weren't able to start a Radio playlist from the artists' profile. We're not really sure what could be the actual cause of this, but if you are managing/owning that artist profile and want to know more about the situation, we'd suggest you to contact the folks at the Spotify for Artists help center - here.

If this is not the case, then we'd recommend to revisit the artist's profile again (like in couple of weeks), to see if the situation with the the Radio has changed.

Hope you find this useful. Keep us posted if you have any questions.