Hard crash when trying to share a song while offline

[driemen]

Plan

Premium

Country

America

Device

Pixel 7

Operating System

Android

My Question or Issue

Having Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.

[Maria]

Hey there @driemen,

Thanks for reaching out and welcome to the Community!

Just to check, does the same thing happen if you clear stored cache from the app? Once it's done, try logging out and then back in again twice in a row. As odd as this may sound, this should resync your account info.

Another option is to do a clean reinstall. This will also clear the cache, as well as ensure that you're running the latest app version. 

Shouldn't that do the trick, could you let us know what Spotify version you're currently running? A video showing how things look from your end would also be helpful. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

Let us know how you get on.