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How to log in to premium on phone

How to log in to premium on phone

I have premium account. It's on iPad and iPod.  Was on galaxy s8 until yesterday.  O2 guru advised I uninstall and reinstall due to other issues.  When I reinstalled it's not coming up as my premium account and keep taking me to upgrade account section?? How can I fix this! 

 

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1 Reply

Welcome to Spotify community @dawnhPremium is actually connected to your spotify account. Can you try to logout your spotify account to other devices (iPad and iPod). Then reinstall the app in your Galaxy s8 and relog-in? Let me know what happens. Would love to help you out more. 

Also, to add, you can try logging in to your Spotify account and see under Subscription tab. Kindly check if your spotify account is indeed on Premium or not. 

Hope this gets sorted out! 🙂

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