How to start from stratch on the libary

[gueramarisol]

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

[MattSuda]

Hey @gueramarisol

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.