Huawei P20 kein Equalizer in der App

[steppenwolf00]

Finde den Equalizer Button in der App nicht bei meinem P20.

Android Version 9

[Katerina]

Hey there @steppenwolf00,

Thanks for posting here in the Community regarding this!

We hope you don't mind us replying in English since it's the Community's official language.

Keep in mind that the Equalizer's availability on Android varies depending on the manufacturer. 

There's more information regarding using the Equalizer in this Spotify Answer. 

If the Equalizer is available on your device but you're having troubles enabling it in the app, we'd suggest performing a quick reinstall of the app on your device following the steps here. 

If that doesn't do the trick, any screenshots of error messages you see would be helpful. Just make sure that there's no private/sensitive info displayed.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂

[somehuaweiuser]

I got the same problem with the same phone (newest software is installed).
It appears that at least this Huawei phone doesnt come with an equalizer naturally. Thats why a seperate equalizer from spotify would be helpfull!
I didnt know that Spotify just takes the preinstalled equalizer of the phone and just lacks on providing an equalizer if the phone hasnt one in the first place.
Btw Spotify Answers dont give an helpfull answer:
https://support.spotify.com/de/using_spotify/system_settings/high-quality-streaming/
This recipe doesnt hold for all phones. Its written that it depends on the availability of an equalizer of the phone, but it you should write explicitly that in the case of no preinstalled equalizer there is no option within spotify to use an equalizer.
I dont really understand why Spotify doesnt program its own equalizer... Shouldnt be too hard.

I atteched a screenshot

[Katerina]

Hey there @somehuaweiuser,

Thanks for posting about this here in the Community!

Indeed, as mentioned here, on Android devices you'll have the equalizer enabled within the Spotify Settings only if your devices' manufacturer has enabled you to access this feature. If your device doesn't have an equalizer feature enabled, it would explain why you're having troubles seeing this option in the app.

If having an in-app equalizer on all Android devices is something you'd like to see, we'd recommend heading over to our Ideas Exchange and posting it there so other users can add their support and feedback. You can find more details on the Ideas Exchange and how to submit an idea in this Spotify Answer.

Hope this helps! Don't hesitate to give us a shout if there's anything else - we'll be happy to lend a hand.

Happy Holidays 🙂