Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Huge playlist won't load (solved)

Huge playlist won't load (solved)

edit: problem solved, I had to add the songs of the playlist again, but only with ~100 songs at a time.

 

Description

I have a huge playlist, which has over 2 300 songs at the moment. This list does not load (=is unusable) when I'm using the Android app. (edit: My account is totally fcked up. As I added one song to the playlist, it deleted every song. Got them back though.)

What are the steps you took to get to the error/issue?


Open Spotify on Android

 

See unclickable Loading... text where my playlist is supposed to be

I tried to do a new list by copypasting several times, but these new playlists also failed to load at some point (usually around 600-800 songs)

 

What I expected to happen

I expected the app to load the playlist and play it

Did you restart your device when troubleshooting in section B?

Yes, I tried everything already.

 

Did you read the connection troubleshooting tips?

Yes

Your device

Samsung Galaxy S 2

Device’s Operating System

4.2.0 Jellybean

What type of account do you have?

Premium

Space left on your device

728 MB (device memory)


Space left on your SD card (if applicable)

8.5 GB


Space left on your External SD card (if applicable)

4.26 GB

Is your device rooted?

No.

Are you using a custom ROM, if so which one, exactly?

No.

Did you set your external SD card as storage location?

No

Did you manually install an older version before installing the latest version from the Play Store?

No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

Yes

If you said "No", when does the issue not occur?

N/A

My mobile Spotify version

0.5.13.63 (0.7.1.5812.g7768592)

My desktop Spotify version (if applicable)

0.9.0.117.g93e0429c


My mobile provider and country

DNA, Finland

My username

117111951

Do you have a Spotify (non-Facebook) login?

No

Are you logging in with Facebook or with your Spotify login details?

Facebook login

Reply
0 Replies

Suggested posts