I can't delete and add songs

[naufalsdaffa75]

Plan

Premium account

Country

Indonesia

Device

Samsung Galaxy A8 2018

Operating System

Android Oreo

My Question or Issue

I can't delete and add songs

[robigouk · Accepted solution]

Hi!
when you say you can't add and delete, do you mean to your "Liked Songs" or to playlists?

Try this, Please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Spotify
uninstall Spotify
clean your phone's cache (if you can)
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Spotify
Log in to Spotify
open Spotify and download at least one album or playlist
reinsert the SD card (if you have one)

Let us know how you get on 🙂

[Billy-J]

Hey @naufalsdaffa75, thanks for reaching out to the Community!

If you follow the steps that @robigouk provided and you're still having trouble, attach a screen recording of what you're seeing exactly and what happens when you try to add or remove songs.

If you also need steps on how to reinstall the app, follow these steps. 

Let me know how you get on!

[naufalsdaffa75]

Thx bro

[naufalsdaffa75]

Thx bro @robigouk