Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't find my chromecast in either the desktop app or the android app

I can't find my chromecast in either the desktop app or the android app

Plan

Premium

Country

 US

Device

Galaxy S9+

Operating System

Android and Win10

 

My Question or Issue

 I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fine, and then I can control it through there, but using the "connect to a device option" it isn't showing up at all. Is this a known issue? I've reset my phone, reset the chromecast, logged out of/in to the Home app and Spotify, reinstalled both apps, and still nothing. Am I just missing a step?

Reply
1 Reply

Hey @gman4757, welcome to the community!

 

Let's try the troubleshooting steps under the "It's not working" section of this support page. They should help you find the Chromecast as an available device on Spotify.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts