I can't listen music from Local Files in my phone

[joaovpassos]

Plan

Premium

Country

 Brazil

Device

Zenfone 2

Operating System

Android

My Question or Issue

Hello, everyone!

I'd like to know if it's still possible to listen to the musics I downloaded in my computer and past in Local Files on Spotify. I can listen in my computer, but in my phone these musics show unavailable. How could I fix it or it's not available anymore?

Thank you!

[Nico]

Hey @joaovpassos! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried to restart the app?

And are both of the devices using the same Wi-Fi network?

Let me know how it goes! ^^

Peace

[AeroZ]

Hello!

If you'd like to play local files from your computer on your Android then you have to sync them to your Android device.

Please refer to this FAQ: https://support.spotify.com/using_spotify/features/listen-to-local-files

Hope this helps

[joaovpassos]

Hello, Aeroz.

I've already done this steps and it still doesn't work.

I think that it's because the musics in the Android are saved on Micro SD and not on Intern Disk. I'm gonna try this.

[joaovpassos]

Hello, Nico.

I've checked this steps.

They are in the same internet, same version, I tried to restart the app and already reinstalled Spotify.

But didn't work.

I changed the local of saving from Intern Disk to Micro SD. Do you think that could be this change?