I can´t reinstall Spotify on my Huawei p8 lite

[OlgaGuerrero]

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.

I´ve tried everything. I´ve delated Spotify data and Spotify caché, I´ve turned off my phone and tried to reinstalled like four or five times but each time I do that the message appeared. I really don´t know what to do, cause I can´t used Spotify on my phone but on my computer everthing is okay.

Helpe me please!!!!

[Joe · Accepted solution]

Hi. Are you using an external SD card? If so, try removing it then do a clean reinstall of spotify following the instructions in this post. If spotify then works normally, you can try powering off your mobile, reinserting the SD card and see if you can switch the storage location in spotify settings. If you get an error message, try a different SD card.

[OlgaGuerrero]

Thank you so much!!! You´ve saved my life!! hahaha