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I have the problem that spotify skips the last seconds of a song

I have the problem that spotify skips the last seconds of a song

When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do... 😞
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4 Replies

Hey there,

 

Thanks for posting in the Community and welcome.

 

In this case, we'd like to gather some additional info. Would you mind sending us the make/model and OS of the device on which you noticed this behavior, along with the Spotify version you're running there? Were your children listening to the content using a speaker or some Bluetooth device?

 

On another note, would you mind sharing with us the link to the content in which you noticed this issue? You can do it by following the steps in this article.

 

Lastly, can you replicate this behavior if you try to play this content on a different device? It'd be awesome if you could check. 

 

Keep us in the loop!

AlejaRModerator
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Hey there!

 

I am using a Samsung Galaxy S20 5G with Andriod 13.

 

Problem occurs at our Teufel Raumfeld Speakers (all with software version 2.18

1) as well as using my Bose headphones and also in my car.

 

Also it is independent from the content. It happens with every content I listen to... 😕

 

Thanks for your support!

Gunnar

Forgot:

Spotify Version is 8.8.80.599.

 

And example of content:

Screenshot_20231021_205346_Spotify.jpg

 

Hey there @GElli

 

Thanks for getting back to us! 

 

It looks like fellow users were experiencing similar issues and sent their info in this thread. In this case, we suggest that you send yours over there so we can have all reports in one place. Rest assured, this has already been passed on to the right teams and they're currently looking into it. We'll let you know if we have any updates about this on that thread. 

 

Have a great day 🙂 

EniModerator
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