I'm unable to see videos on my Spotify “artist for video” section idk why

[#1]

I'm unable to see the clips which the artists upload & I usually follow on my Spotify account, recently I just checked the countdown section where we can presave the album there I can't find the vids they upload, it's been almost a week and am not sure what should I do even I updated the application & checked my settings but I found nothing as such....

[Joan]

Hi there,

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on specific one(s)?
• When did this start happening?
• Is this the same for all artists?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

[ale_gliz]

Plan: Premium

Country: Mexico

Device

(iPhone 14) 

Operating System

(iOS 17.02.01)

Hi! I can’t see Spotify Clips on artists profiles. I’ve tried to reinstall the app, sign off, update my phone, but nothing works. I can see recommended clips on the main page and canvas, but not clips on the artist’s profile. My friends and family can see them, so it’s not a location issue.  What can I do?