Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Incorrect Song Selection on Samsung Active 2 Watch

Incorrect Song Selection on Samsung Active 2 Watch

Plan

Premium

Country

UK

Device

Samsung Active 2 Watch 

Operating System

Tizen

 

My Question or Issue

I am using the watch in standalone mode. When selecting songs from a list, an unselected song plays. For example, I searched for 'Questions' and first on the list was the song by Buffalo Springfield, I selected that but instead the third song on the list, Questions by Chris Brown actually plays.

 

There appears to be no logic to which song plays, sometimes it's the next on the list, but other times one which is several lines higher - hence there is no way to adjust to get the desired song.

 

Please help, thanks.

Reply
1 Reply

Hey there @Clevis1964,

Thanks for reaching out on the Community!

Could you try reinstalling the app on your watch to see if it makes any difference? We also suggest that you make sure that you're running the latest operating system version, both on the watch and on your phone that's linked.

 

Also, does this only happen when searching for a song? Are you able to select a song directly from a playlist (without looking for a specific song first)?

 

Keep us posted!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts