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Is Spotify slow when searching?

Solved!

Is Spotify slow when searching?

Hi!

 

Since the last actualizations is Spotify on my Andorid device and PC working slow when trying to search a song or want to 'Explore' songs.

At first I tought it was my network but as I said it began to work slow on the search on both devices!

On my Android, for example, I'm listening music and begin to search and then it just keep searching and searching... but I'm still listening the music, so I think that's not network problem.

Here is an image.

 

Am I the only one with this problem?

 

Thanks!

Screenshot_2014-11-26-07-40-01.png
Reply

Accepted Solutions
Marked as solution

Actually, this isn't the solution at all. Sorry.

 

I managed to somewhat fix the problem by clearing out the entire spotify data directory after uninstalling the app. I use an app called ES File Explorer, which detects when an app is unistalled and asks the user if they want to purge the app's data directory. Install ES File Explorer, uninstall Spotify, delete all the Spotyfy Data directory contents when prompted and then reinstall Spotify.

 

I'm guessing there were some remnants of previous versions in the folder which was causing issues.

 

After clearing out the folder my Spotify works just fine although I haven't tried making playlists offline again yet.

View solution in original post

4 Replies

Hi There, search is running fine for me.

 

It may be your network; or possibly you may need to try a clean install. The guide linked below details how to get a clean install:

[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Hello and welcome to the communtiy! 🙂

well at my devices the search function works perfectly so i think this is a local problem at your devices ;). Have you already tryed disabling high quality streaming as well?

 

good luck!

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

I had the same problem after I set a bunch of playlists to be available offline. There were 1000+ songs synced to my phone and Spotify ran horribly. After I set the playlists to Undownload the performace was back to normal.

 

I'm using a Galaxy S4 running KitKat 4.4.4

Marked as solution

Actually, this isn't the solution at all. Sorry.

 

I managed to somewhat fix the problem by clearing out the entire spotify data directory after uninstalling the app. I use an app called ES File Explorer, which detects when an app is unistalled and asks the user if they want to purge the app's data directory. Install ES File Explorer, uninstall Spotify, delete all the Spotyfy Data directory contents when prompted and then reinstall Spotify.

 

I'm guessing there were some remnants of previous versions in the folder which was causing issues.

 

After clearing out the folder my Spotify works just fine although I haven't tried making playlists offline again yet.

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