It keeps pausing every 30 seconds or so

[jakefriedl]

1. Spotify keeps pausing every 30 seconds I've logged out of every device I've done a clean install I don't use discord I'm using an android phone and yes I've turned off power saving mode wth!?

[Dian]

Hey @jakefriedl,

Thanks for posting in the Community.

Could you tell us your device's brand, model and operating system?

Have you also checked if there are any settings to restrict the background running of the Spotify app? 

Does the experience occur on a different device?

Keep us posted.

Cheers!

[hamsandwich]

Anytime I am listening to music my spotify will randomly pause my music around 25 - 45 seconds continuously. I've had the issue on my phone and computer.

[MacabreErudition]

I have followed all of the steps given and none have solved the issue. Yes, this includes signing out, clearing cache, and reinstalling.

[AnnoyedPayingUser]

This keeps happening to me as well, but only on my phone and the PC app, not on the browser version. it just started today and none of the typical fixes have worked(uninstall, sign out, restart devices, Clear cache). Nothing works, I'm tired of paying for this broken program.  

[Eni]

Hey folks, 

Thanks for getting in touch about this. 

Could you let us know if this happens when you're streaming directly on your devices or when you're listening to your content through another device such as a speaker? Also, does the issue persists while connected to a different network? 

On another note, we suggest that you follow the steps below to you secure your account:

1. Log in to your account page and scroll all the way to the bottom.
2. Select SIGN OUT EVERYWHERE.
3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize.

If this doesn't do the trick, would you mind letting us know if this started happening after a specific event such as an update? 

Lastly, sending us the exact make/model, operating system and Spotify version of your devices would come in handy. 

We'll be on the lookout.