Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
After using Android Auto in my car and unplugging the usb, my phone keeps playing the same song with its speaker. Even if I press the stop button, it automatically plays again after few seconds. Have to restart the phone to stop it.
same here. I unplug from my car and 5-15 minutes later spotify starts playing from my phone speaker.
My phone is Samsung S8. You?
Same issue here. Galaxy S6. After using Android Auto, whatever was playing in the car randomly starts playing on the phone a few minutes later. I pause and kill the app, then another few minutes later it restarts with the same song on my phone. I don't know whether it's an Android Auto issue or a Spotify issue.
I'll be watching this post...hopefully someone has a fix.
I have this exact same problem. Even when I close the app and notification bar, it will return after a few minutes and start playing. I have begun to just keep my media sound levels muted by default, which is NOT ideal!
Exact same issue with android auto and Galaxy S8. Any word from tech support on that?
Same for me with a Pixel 2.
I am having the exexa same issue with my Galaxy S8. It's driving me crazy. It's enough to make me cancel my Spotify subscription and switch to another streaming service. But before I go that surely there must be some fix.
Same here s8 did anyone reslove this.
Im having same issue on my s8 drives me mad
I'm glad it's not just me. Galaxy s6 and same issue here. Works OK via Bluetooth but not with AA.
I don't know if an update has been pushed or something, but the problem seems to have disappeared for me on my Galaxy S8.
Around the same time this problem disppeared though, I noticed that when I make a request with a voice command to play a song, it takes forever to start playing, up to 30 sec or more. No idea if there's any relation to the two issues, but one started at the same time the other stopped.
Stopped for a while but just started again.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…