Lock screen not able to skip

[jasbradbur]

Plan

Premium

Country

US

Device

Samsung Galaxy S10

Operating System

Android Oreo

My Question or Issue

The skip song button on the lock screen of my phone will not let me skip and is greyed out.

[Ivan]

Hey @jasbradbur, 

Thanks for posting - we’re here to help!        
 

You can start off by performing a clean reinstall of the Spotify app on your Android device. This will get you the latest app version and clean up corrupted data that could be causing the issue.

In case this persists after a clean reinstall, make sure no battery optimization settings or data cleaning apps run active on your mobile device. Such features can often prevent the app from operating at full capacity. We also suggest accessing the app settings and making sure all Permissions are enabled for Spotify. 

Keep us posted! We'll be happy to lend a hand if you need more help.