Lyrics not showing

[ez-_b5phizk0o]

Plan

Premium

Country

Hong Kong 

Device

Samsung S10

Operating System

Android 12, One UI 4

My Question or Issue

• I can never see the lyrics on my phone under any song. Even when I followed the procedure on the spotify help website, it just never worked. Whereas when I do it on my windows destop it works just fine. I have uninstalled the app twice and had cleared the cache. The app is definitely on its latest update.

[Novy · Accepted solution]

Hey @ez-_b5phizk0o,

Welcome to the Community.

In this case, we recommend that you get in contact directly with our customer support here. The right folks should be able to help you with this situation. 

Don't forget the Community is here for you in case you ever need us again.

Cheers!

[ez-_b5phizk0o]

Hello !

I have a question regarding to the lyrics issue. Why is it that lyrics is not default for all premium accounts? Instead I would have to ask for the update? 

[Alex]

Hey @ez-_b5phizk0o,

Thanks for the question.

The Lyrics feature has just recently been moved out of the testing phase and it's still being rolled out to everyone. 

You can learn more about Spotify tests in this support article.

Hope this info helps. Don't hesitate to reach out again if you have questions.