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Mi tarjeta de regalo no me hace válida el PIN

Mi tarjeta de regalo no me hace válida el PIN

La tarjeta de regalo el PIN sale error
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4 Replies

Hey there,

 

Thank you for reaching out here in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

 

We'd recommend to check the code’s characters and try different combinations after 24 hours again. Sometimes a zero looks like an O, or a capital ‘i’ looks like a lowercase L. It's best if you use an incognito window or a different device. 

 

In case you're still experiencing issues, feel free to contact our Customer Support folks via one of the channels here, so that they can take a look and do their best to help you redeem the gift card.

 

More info about gift cards can be found in this article as well. 

 

Hope this helps.

 

Cheers! 

LyubkaModerator
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I entered a code to get premium and it says it's invalid when I just bought it

Cuando intenté raspar el pin se había quitado una parte solo sale los primeros tres dígitos y los últimos cinco los que van en medio no salen O sea no me aparece.

No me deja usar la targeta regalo para canjearla y tener el spotify premium, hay algun problema con ellas?

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