Mis hijos no se pueden conectar a la cuenta familiar

[Jesfigon]

Ponemos misma direccion y no entran mis hijos a la cuenta familiar

[MattSuda]

Hey @Jesfigon

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.