Mobile app won't upgrade my account to Unlimited on Android

[sanja_84]

I have subsrcribed to Spotify Unlimited and it works fine on my laptop but the mobile app on my tablet and phone (both Samsung Galaxy Android -devices) is the Free-version for some reason. So when I use my tablet or phone, I have to listen to commercials and the Unlimited-features don't work. Why is this and how can I get it fixed?

[Josh · Accepted solution]

Hello!

Spotify unlimited is desktop only, so you will see the free version on mobile. If you want ad free on mobile/tablet you need to sign up for premium, here is a comparison chart 🙂