Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music Decreases When I open other apps especially games

Music Decreases When I open other apps especially games

Hi, I have Spotify Premium. I have a problem on playing songs while playing other games on my phone the volume decreases every time I open a different app but when I change or close the app, the music turn up again. How do I avoid this?

Reply
3 Replies

Hi!

 

My best guess would be that you have sound  for the app enabled on your phone, so my Samsung Galaxy S7 does the same thing, I silenced the volume in the apps other than Spotify in the apps preferences and eliminated the problem! Now that I did that no more decrease in volume! If the problem contiues to persist it may be a software thing where the apps aren't communicating correctly.

 

Hope this helps!

 

 

Best,

 

ibonsall14

 

I have the same problem. And I HAVE turned off music and sound in pokemon go. The moment I open it, spotify turns down the volume. There must be some solution??

Pokemon Go steals audio focus and causes other apps to duck (get quieter) just as if you received a notification. The fault is with PG as discussed in this Reddit thread and in other places.

Suggested posts