Music Quality Resets to Default Settings Most of the Time

[mitis_lumen]

Premium Member - United States (Los Angeles) 

Samsung Galaxy 7

Android Oreo

Hi All,

For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Very High / Very High, just to find them reverted back each time I look. 

Thanks for looking into this. 

Neil

[user-removed]

Hey @mitis_lumen,

In this instance, I recommend that you perform a clean reinstall of Spotify on your device. You can find device-specific steps on how to do this in this article.

Hope this helps, thanks and have a great day!