Music doesnt play

[Mahan13]

Plan

Premium

Country

US

Device

Samsung galaxy s20 ultra

Operating System

Android 11

My Question or Issue

When I play a song every thing is normal .but when  i stop the song  and close my tabs and start the app again , the song doesnt play untill i hit the next. Is this problem particular to me or someone has the same problem?! I have to say the situation is on offline mode.

[Elena]

Hey there @Mahan13,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Keep us in the loop here.