Music downloaded on my SD card is getting deleted every time i shut down my phone

[juanpablojunco]

Plan

Premium

Colombia

Device

Moto G6

Operating System

Android Oreo

I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no longer avaible on offline mode however, my SD card had the 20GB of music I downloaded previously. I'm making a guess here and saying that this occurs every time I shut down my phone due to the fact that in thsi cases the SD card gets ejected. Is there any way this doesn't happen ? is quiet annoying to download all your music every week, especially when you have 2000 songs saved.

[SergioDavid]

Hey @juanpablojunco, welcome to the Community!

Sorry to hear you're having trouble with this. We'll definitely be able to help out though. 

Does this issue persist if when you restart your device, you allow your device to recognize and read the SD card before opening the Spotify app? 

Let us know if that makes a difference.