Music pausing or skipping songs randomly Galaxy S8

[Cianc990]

Hi I was using a galaxy s6 for over a year and never had an issue. Switched to an s8 last month and the app can occasionally work fine for about the first 10 or 20 minutes but then it starts to skip forward in a song or skip two or three songs ahead or even just stop playing it entirely every couple of seconds. I have read a few post  online about it with the s8 but have confirmed that it is an issue with the app itself and not my phone since it only happens with Spotify. Has anyone found a fix for this ? I will be cancelling my subscription if none have been found as it seems like this issue has been happening to people for quite awhile now.

[Leonardo]

Hi @Cianc990!

Welcome to the Spotify Community.

Let's try this out: go to your phone's Settings > Battery > tap the three-dot icon at the top Battery optimization > tap the drop-down arrow > All apps > Spotify > Don't optimize.

I suggest you try a clean reinstall and see if it helps. This usually fixes most problems 🙂

Note: This will remove any saved offline tracks and cache.

Let us know how it goes with this!