Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music stops playing mid-song, any playlist and replay starts the song over

Music stops playing mid-song, any playlist and replay starts the song over

 

Plan

Premium

Country

USA

Device

Galaxy Z Fold3

Operating System

Android

 

My Question or Issue

Everytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out of unused devices, checked for updates, and settings are provisioned. 

 

Reply
1 Reply

Hey @Daymea6,

 

Thanks for reaching out and kudos for the troubleshooting you've already tried.

 

As a next step, please go through your phone's settings and make sure that the app is set as an exception in any battery- or memory-optimizing services.

 

Let us know how that went.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts