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My Data Just Spiked 7.06GB in 2 days!!!!

My Data Just Spiked 7.06GB in 2 days!!!!

Hello,
  I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days. I am part of a business plan that cannot go over 10GB I reached that by myself while the other 4 people combined didn't achieve even 1GB. None of them use Spotify. My account was charged an overage fee and our maximum data usage for the month of January is GONE. I've seen on other forums and sites that I am not the only person who experienced this. I will be contacting Verizon to let them know what happened, if something isn't done about this you can bet I will be canceling my subscription and all my future recommendations will now become warnings not to use this application. I severely hope I am contacted back about this situation because in my opinion your feedback system isn't very efficient. It took me 15min just to find this page so I could "submit a recommendation". Not cool. I will continue to look for other ways to contact you about this situation. Thank you.

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2 Replies

Android and iOS data usage do both have open bugs topics here on the community, the android data usage issues sadly stem back sometime:

http://community.spotify.com/t5/Bugs/Android-App-using-a-lot-of-mobile-data/td-p/241958

Peter
Spotify Community Mentor and Troubleshooter

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If this post was helpful, please add kudos below!

If you could post the relevant screenshot of android settings/data usage/spotify that would be really helpful too.

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