Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey @JW250,
Thanks for posting in the Community.
Could you provide screenshots of the experience so we can better understand what you mean? Does the same happen on a different account? What's the Spotify app version on your device?
Keep us posted,
Cheers!
Hey!
Hey,
I've yet for someone to reply to me..
Would love for some help 🙂
@Dian
Hey @JW250,
Thanks for your replies and for the info shared.
The screenshots were really helpful, and we really appreciate the time you took to write to us about this.
We'd like to add some insights. Keep in mind that the sections you find under the specific genres you selected in the search area might update over time. In other words, this means some sections appear/disappear over time. That being said, we'd recommend keeping the app up-to-date on all your devices so you won't miss any future changes.
Hope this clears things up. If you have any questions or need anything else, the Community is here for you.
Hello! I have encountered same issue, not sure when it began happening tho. There was additional weird thing i encountered while investigating this issue.
So at some moment i found that search results are not so.. relevant, something were a little off, i cant say what exactly, sorry. Like someone logged in my acc from south american region and so i have that specific in query.
I have literally few playlist categories in some genre categories like hip hop, rock, etc. Before Christmas there was only two in rock, lol. "Pulse of Rock" and "Latin Rock" only. Now there's 3 with Christmas related rock music.
Another thing that happening until now (reproduced multilple times to confirm) is setting page that is being opened in chrome is opened in swedish language, but i'm in Ukraine and use English as language for my PC Spotify app and Ukrainian for iphone app.
Do you realise that your answer doesn't clear anything up? When you get different lists for other accounts or not logging in, in contrast to when you log with main account, is a clear indication that something is wrong on your "profile" for that account.
I did not realise this topic was still open. The problem solved itself in my case. So.. I can't help the rest, sorry!
They moved my question to yours cause duplication. Make sense in a way.
In my case it seems that the whole country of Greece are considered Latinos I guess. Thats the suggestion you get for Rock if you live in Greece! Outrageous!!!!
I have the same problem and it persists for month if not years now. Exactly same two categories under Rock genre. Strange, given the fact that rock is my main genre of choice. I know what I'm listening to and it's definitely what Spotify, with truly remarkable stubbornness, tries to tell me.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…