Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My library is always shuffled!

My library is always shuffled!

Plan

Premium

Country

Canada

Device

Samsung Galaxy 9

 

My Issue

Hi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle button and make it grey, the order of the songs change, but it's not even close to the correct order of the playlist. I really like to listen to my music in order and it's very aggravating that it's always shuffled now. I am not a free user and haven't had an issue with this since today. Thank you, any help would be great.

Reply
0 Replies

Suggested posts