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Não consigo ver meus dados

Não consigo ver meus dados

Não tenho conseguido visualizar meus dados, tais como cep, endereço, etc.. Possuo a conta premium familiar, e fica dando endereço inválido para o membro da minha família, sei que o endereço tá certo que eu coloquei, e quando vou visualizar minha conta no Spotify não consigo visualizar tais dados.
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1 Reply

Hey @orafael387

 

Welcome to the Spotify Community.


We hope you don't mind that we reply in English. In this case, we suggest that you get Portuguese support via email with this contact form. You can also find us on Facebook or Twitter. This way, we'll be able to take a look in your account and help you with this. 

 

On the other hand, it’s not possible to change or view the address of an existing plan. If you’ve moved, or if you entered the wrong details, you’ll need to cancel and resubscribe.

 

Let us know if there's anything else that we can do for you 🙂
Maria_BModerator
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