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New phone

New phone

I got a new phone and downloaded spotify, it says that I don't have a premium account  (which is not true I was charged for it this week) and everything is gone like a made a new account. I've logged in and out plenty of times and nothing is changing so help because I'm about to get really annoyed lol

 

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1 Reply

Hey @Joaquitty,

 

It sounds like you've got an additional account with Spotify: https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/.

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