No offline devices, spotify says i have too many

[moseslo13]

I've reset my offline devices, but I can't sync my playlist. Spotify says i have too many offline devices. I've double checked, reinstalled, restarted my phone, checked forums. Can't get it to work.

[Strutsagget]

Seems to be a problem again with the device page no longer available on spotify.com so you cant remove old devices.

[Susan_GP]

Hey there @Strutsagget,

Thanks for posting in the Community and welcome.

With Spotify Premium you can only download offline music on 5 devices. If you're unable to download, it means you've reached that limit. No worries, start Spotify on a device which no longer needs the downloaded content and use the Remove all downloads button by going to Settings> Storage. Or you can manually remove the downloads by going to Your Library > Select the filter 'Donwloaded'' > Go to the playlist you want to remove > Select the green arrow > Remove. You can read more about the offline content here.

If you have any issues doing that, you can contact our Support team and they'll help you check.

If you have any questions or need anything else, the Community is here for you.