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No puedo descargar mi musica

No puedo descargar mi musica

Cuando quiero descargar mi musica, dice que ya hay muchos dispositivos en modo offline
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1 Reply

Hi there,

 

Thanks for reaching out to the Community. We hope you don't mind a reply in English as it's the official language of the Community.


With Premium you can download as many as 10,000 tracks on each of up to 5 different devices. If you see that message when trying to download music on a device, it means you already reached the limit of devices. No worries, you can log in with your account in one of the devices you've downloaded music before and you don't use, open Settings and under Storage select the option 'Remove all downloads'.

 

On another note, offline content stays download for a maximum of 30 days in unused devices. So if you don't use that device anymore, once that time is up, you'll be able to download music on another one.


Let us know how that goes.

Susan_GPModerator
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