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No sound when listening to online music?

No sound when listening to online music?

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to listen to my offline tracks, i get no sound, everything is silent!! The only way to solve this is to close down the app and re open. If i download a track from a "Great composers" album, i still get the same problem - even if i didnt play it before. I got great wifi, and it dosent happen on my computer. Here is an example of a track: Johann Sebastian Bach – Toccata In D Minor

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I have reinstalled and cleaned out everything, but it still happens

Hi. I just got the same but they all seem to be playing now so I'm wondering if there was just a temporary problem. Are you still having the issue?

I still have it.

Could you try adjusting the playback/sync qualities in the settings menu just to see if that makes any difference? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Try pausing then unpausing - that's the only other thing I tried.

 

@Peter__ This is very similar to another issue a while ago with a classical playlist 

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