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O meu plano é duo e ficou individual, como faço pra voltar pro duo?

O meu plano é duo e ficou individual, como faço pra voltar pro duo?

Deu problema no meu pagamento, então registrei outro cartão pra conseguir pagar, só que quando eu paguei foi pro plano individual.
Só que eu quero continuar com o plano duo.
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1 Reply

Hi there,

 

Thanks for reaching out and welcome to the Spotify Community 💚 Hope you don't mind me replying in English!

 

You should be able to subscribe to Duo directly from here or from your account page. Since you've already paid for a Premium Individual subscription, you won't be charged when switching to Duo, only the billing date for your next payment will be changed (it will be sooner) due to the price difference between the plans. 

 

Also, make sure to re-invite the member, who was part of your previous Duo plan, since they would have been removed when you switched to a regular Premium Individual subscription. 

 

Hope this helps.

DessiModerator
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