Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline listening

Offline listening

I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the way through then skip to the next song. Needless to say it was excruciating and I am hoping someone knows how to fix it
(I have a samsung S7)
Reply
2 Replies

It may be a problem with your phone or maybe it's a bug on the app. Try downloading the songs again after cleaning the data.

try deleting the songs and redownloading them. If that doesnt work then try and reinstall the app and see if that changes anything

Suggested posts