Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Options Menu Not doing anything

Options Menu Not doing anything

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting my phone, etc.
Reply
7 Replies

Hey @menvielle_lucas, welcome to the Spotify Community!

 

Could you try disabling your blue light filter (if you have one active)? For some reason, these seem to interfere with Spotify after a recent update.

 

Let me know how it goes 🙂

@jacob_ thank you so much!!!

I have the same problem when having "night mode" screen filter activated. Any plans to fix the problem? I often like to listen to music in the bed before going to sleep and hence would like to have the screen filter enabled as well. Might be a reason for me to start checking alternatives for Spotify, if no fix planned.

Same here. The difference between screen colors is huge and I don't want to change my way of using my phone because Spotify can't work with another program due to a new update.

This "solution" works for me too, but it's not really a solution. Please fix this in the next update, Spotify - there used to be no problem!

Just reporting in with the same problem, and to mention that it isn't just "blue light" apps. My brightness control app also conflicts with Spotify. I have to exit the app in order to use the options menu. This is very annoying, I hope a fix is coming soon.

Suggested posts