Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Pauses at 1 second for each song

Pauses at 1 second for each song

Plan

Premium 

Country

 USA

Device

Moto Z2 force

Operating System

Android version 8.0.0

 

My Question or Issue

Whenever I skip a song it plays to one second but then freezes/pauses but then keep playing the rest of the song with no problem but if i let a song fully play out there's no issue when the next one starts to play. I've looked all over the forums and haven't found anything, I have fully uninstalled it from the guides I have seen linked in other responses but that hasn't done anything unfortunately. Any help would be appreciated.

 

Reply
4 Replies

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

I have the exact same issue, same phone and operating system. I did a restart and reinstall with no success. Same Android version.

Disable the equalizer option, that worked for me.

Same here. Just pauses after 1-2 seconds. 

Suggested posts