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Payment

Payment

My account was charged twice, and I don't know how to go about fixing this. Any suggestions?
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2 Replies

Hi there,
Welcome at the Spotify Community!

What does your payment history say in your account?

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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