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Playlists sumiram

Playlists sumiram

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.

 

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1 Reply

Hey @anapaulabarth76

 

Help’s here! Hope you don't mind us replying in English as it's the Community's official language.
 

Sometimes Spotify users create more than one account for different reasons. In such a case you might have two or more Spotify accounts. If you're accidentally logged in to a second account of yours you won't be able to see your playlists as expected. 

 

We suggest you head to this help page. Make sure you check the troubleshooting steps for finding other accounts.

 

Hope this helps. Let us know how it goes.  

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