Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium weg

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?
Reply
3 Replies

Can you try checking your Account page?
Also, make sure you're using the right account details as it's easy to mix up Spotify Accounts and Facebook accounts


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I got the right Account and installed it new but nothing changed ๐Ÿ˜ž in payed for it and there isn't even a Hotline ๐Ÿ˜ž

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts