Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problems synchronizing local files to android

Problems synchronizing local files to android

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while others aren't? I've tried deleting the cache and redownloading everything without any luck. Any suggestions out there? Other then finding all my local files in spotify which is not a satisfying solution...

Reply
1 Reply

Hi. A couple of questions for you first 🙂

 

  • What device and android version are you using?
  • What desktop client version?
  • How much free storage space do you have on your mobile device (both internal and external SD if appropriate)
  • Is it always the samee tracks which fail to synch?
  • Do you get any error messages at all?

Suggested posts