Queue is broken, songs are removed after being played

[Jo1471]

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump back to a specific song, you have to go back track by track. It's broken.

[Joan]

Hi there,

Thanks for reaching out.

What you've described is the expected behaviour of the queue. After a song is played and the next one starts, it will be removed from the queue list as that only shows what's coming up next. You can of course still press the "Previous" button to go back to it.

If you'd like for this to be different, let us know what you have in mind in the Ideas section, making sure someone hasn't requested the same before.

Hope this clears things up.

[Jo1471]

That's very odd and isn't expected at all to be honest. I've never seen a media player handle a queue like this, so it's hardly the expected behaviour.

Let's say you start playing a playlist and you decide to add a random song to play next, when that song has played, if you press previous track, it forgets the song you just added and plays the previous song in the playlist instead. Very annoying.

You also cannot look back at the queue to jump to a specific song, you have to skip back track by track.

Please implement a queue that has behaviour we'd expect to see from a queue...

[Eni]

Hey there @Jo1471. 

Thanks for getting back to us. 

We understand where you're coming from, but as @Joan mentioned previously that's how the queue works at the moment. We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.

On another note, it looks like other users would like to enjoy this option as well and posted this idea. You can add your vote by clicking on the Thumbs up icon, if you'd like to have this option in the future. The Idea Exchange is a great way for us to see what our users are interested in and how many people like a certain idea. Check out this Spotify Answer to learn more about it. 

Also, keep in mind that you can also check what you've listened to by tapping on your profile picture in the upper left corner > Listening history. 

Hope this clears things up. If you need a hand with anything else, the Community is here for you.