Queue resets to the start of playlist.

[Benny]

Plan

Premium

Country

 Au

Galaxy S7

Operating System

Android

My Question or Issue

 I have a play list of about 1200 songs, I select a song in the middle of the list and start playing. The next song that it then follows is the first song in the playlist. This repeatly happened even after clearing the queue, killing Spotify a number of times. I checked out the queue right after clearing the queue and saw the queue reset from the next song after the one set to play to the start of the list.

It works correctly if I play the list from the Sonos app.

It is very frustrating, particularly when you dont provide a simple way to clear the queue on the android app.

[Vlexis19]

It isnt even just on android its been happening on my mac and my iphone

[Mario]

Hey @Benny and @Vlexis19,

Thanks for reaching out about this here in the Community.

We've created an ongoing issue which sounds exactly like what you've experienced and it'd be great if you'd take a look at it by clicking here. Make sure to follow the steps in the Status Update and, if you're still experiencing what you reported even after following the steps, make sure to add your vote (by clicking +VOTE) as well as to leave a comment with the required info to be notified about any updates on this.

Hope you'll find this info useful. Don't hesitate to let us know if there's anything else we can help with in the meantime!