Queuing songs causes playback to stop

[SomeLobster]

Plan

Premium

Country

UK

Device

Oppo A72

Operating System

ColorOS

When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play a different track directly after this happens it will play that song and then stop again, as it fails again to play the originally queued track. If you use spotify connect to play from a different device, the queue becomes playable again (including the queued track), but as soon as you switch back it stops working again. This doesn't seem to affect downloaded tracks or tracks in the cache. I have attached a screenshot of what the queue looks like if you view it when this happens (this was after queuing the track, but before it played). The android app is constantly a glitchy mess, but this one is the worst I've encountered in a while.

[Ver]

Hey @SomeLobster,

Thanks for getting in touch with us 🙂

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

In case you're using an SD card, you can remove it, reinstall Spotify and then try running the app without the SD. Sometimes the SD card can lead to issues with the cache.

Keep us in the loop! We'll be right here if you have any questions.