Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
i am also having this problem, however not on my computer but on the Android app. I will not be renewing my premium until there a solution to fix this..
Every time is does this noise, it renders my entire phone, useless. apps freeze, keyboard doesnt work and it generally irritates the crap out of me..
fix it or im gone...
@daniel-mottl I moved your post to the android section as it doesn't relate to the desktop client. What device, android version and spotify version are you using?
How often does this happen? Is it a particular track which causes it? Does it happen when you listen to music using another player at all?
Samsung Galaxy S2, Android version 4.0.4, Spotify Version 0.7.9.1170...
It just started on the latest Spotify update. No particular track, every track and the only other media player i use on my phone is Youtube, and no problems with it.
Any ideas?
That's a pretty unusual issue on android. As a first step, could you try reinstalling the app and let me know if it helps.
Trying that now!
It helped for about an hour, then it went back to the same old crap.. I have since downloaded other music apps on my phone, first to compare, they do not have similar problems. i will more than likely be sticking with them from now on.
Appreciate the help anyway..
Same problem here with Google NEXUS 5, latest version of Android and latest of Spotify.
During songs, some buzzes of 2-3 seconds would occur. strange behaviour...
@Polini_Andrea wrote:
Same problem here with Google NEXUS 5, latest version of Android and latest of Spotify.
During songs, some buzzes of 2-3 seconds would occur. strange behaviour...
Please read the guide linked below for details on getting a completely clean install of the Spotify app. This should be the first step and can help resolve issues such as:
- Black screen on startup
- Offline data not storing on SD card
- Random crashes or FC's
- Track degradation or skipping
- Playlists and tracks no longer available
[GUIDE] First step of troubleshooting - Clean Install
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…