Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Redeemed premium - can't turn off shuffle

Redeemed premium - can't turn off shuffle

Hey folks,
Got a question. Today I noticed that my premium membership went out. So I bought a prepaid card for 3 months (what I always did for the last 2 years). I redeemed the code and everything seemed fine. But when I try to turn off the shuffle function, it says this is for premium users only. I restarted my phone, tried any possible way of logging out and in again. I hope some of you guys can help me out here 🙂

Thx for any help and advice you can share.

Greetz
Reply
1 Reply

Spotify seems to lose its mind when you upgrade from free to premium (something they need to fix). Fortunately a quick reinstall usually fixes things.

Suggested posts