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Restarting songs, stopping, and volume changes

Restarting songs, stopping, and volume changes

Stopping,restarting songs,volume goes up and down. Tried uninstalling app, restarting phone, turning off data saver, only using downloaded content, turning off wifi, unpairing other devices on Bluetooth and everything else posted as a fix. Still happening on Samsung devices only.
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1 Reply

Hey there!

We appreciate the time you've taken to post this in the Community.
Also great troubleshooting so far!

It seems like most possibilities for finding the root cause of this issue are exhausted at this point, which leads me to thinking this could have something to do with your saved offline cache data on Spotify's end.
If you don't mind, we'd like to ask you to contact our support. Ask them to check if everything is ok with your cached data and they'll take it from there.

Let us know how it goes!
We're here for you if any further assistance is required on our end 🙂

Cheers!

VasilModerator
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